Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, or contact us for support.

Personal Information

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information and preferences
• Communications with us
• Email preferences and subscription settings

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Send you promotional emails, newsletters, and marketing communications about our products and services
• Send you personalized email content based on your app usage and preferences
• Deliver targeted email campaigns and special offers
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Comply with legal obligations

Email Communications

By creating an account with us, you consent to receive the following types of emails:

• Transactional emails: Account notifications, password resets, purchase confirmations, and service updates
• Marketing emails: Promotional content, product announcements, special offers, and newsletters

You can opt out of marketing and promotional emails at any time by:

• Clicking the “unsubscribe” link in any email
• Contacting us directly at help@getempireapp.com

Note: You cannot opt out of essential transactional emails related to your account and service.

3. Information Sharing and Disclosure

We may share your information in the following situations:

• With your consent: We may share your information when you give us explicit consent
• Service providers: We may share information with third-party service providers who perform services on our behalf, including:
  • Email service providers for delivering communications
  • Marketing automation platforms for personalized email campaigns
  • Analytics providers to improve our email content and delivery
• Legal requirements: We may disclose information if required by law or in response to valid requests by public authorities
• Business transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
• Protection of rights: We may disclose information to protect our rights, property, or safety

Email Service Providers

We use third-party email service providers to deliver emails to you. These providers have access to your email address and related information solely for the purpose of sending emails on our behalf. We ensure these providers maintain appropriate security measures and use your information only as directed by us.

4. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. This includes securing your email address and communication preferences. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information and to improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of Cookies We Use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website
• Functional cookies: Enable enhanced functionality and personalization
• Advertising cookies: Used to deliver relevant advertisements
• Email tracking cookies: Help us understand email engagement and improve our communications

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Email-related data retention:

• We retain your email address and communication preferences for as long as your account is active
• Email engagement data (opens, clicks) may be retained for up to 2 years for analytics purposes
• If you opt out of emails, we retain your email address on our suppression list to honor your preference

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a structured format
• Opt-out: Opt out of certain communications and data processing
• Email preferences: Control what types of emails you receive from us

Managing Email Communications

You have the following options regarding our email communications:

• Opt out completely: Stop receiving all non-essential emails
• Selective opt-out: Choose specific types of emails to receive
• Frequency control: Adjust how often you receive certain types of emails
• Preference center: Access a centralized location to manage all email settings

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

Email-related third parties:

• Our emails may contain links to external websites
• We may include social media sharing buttons in our emails
• Third-party content may be embedded in our email communications

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13, including email addresses. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information, including your email address, may be transferred to and processed in countries other than your own. We will take appropriate measures to ensure that your personal information receives an adequate level of protection.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

• Posting the new privacy policy on this page and updating the “Last updated” date
• Sending you an email notification if changes materially affect your email communications or privacy rights

12. Contact Us

If you have any questions about this privacy policy or our email practices, please contact us at:

• Email: help@getempireapp.com